Purchase Flow

  1. Customer - the SME company calls the APIs of the delivery partner to create the delivery order.

  2. The delivery order is managed and tracked by the unique key "tracking number".

  3. When the order has been created and confirmed, the partner's system will interact with Saladin's system via API #1 to create an insurance policy.

  4. If customers want to view or download the e-certification, they can access to partner's app or web. The partner system will call Saladin's API #2 to get an e-cert link and response to the customer.

  5. When the order has any changes in the state of delivery, Partner calls Saladin's API #3 to track all of the events that make those changes.

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